Privacy Policy

1. Introduction

This Privacy Policy describes how Hard Money Lenders of Miami (“we,” “us,” or “our”), operating the website hardmoneylendersmiamifl.com under the brand Hard Money Lenders of Miami (the “Site”), collects, uses, and shares information about you. Hard Money Lenders of Miami is a lender that connects borrowers who submit inquiries on the Site with our lending team who may be able to provide financing. Hard Money Lenders of Miami is not a lender and does not make credit decisions.

Because we collect personal and financial information in connection with a consumer’s inquiry about a financial product, we treat the information we collect as subject to the federal Gramm-Leach-Bliley Act (“GLBA”), 15 U.S.C. §§ 6801-6809, and its implementing regulations, including the Privacy of Consumer Financial Information Rule and the Safeguards Rule.

2. Information We Collect

We collect the following categories of information:

• Identifiers: name, postal address, email address, telephone number, and similar identifiers you provide when you submit an inquiry.
• Property and investment information: property address or location, loan amount requested, property type, transaction timeline, and other details you provide about your real estate project.
• Financial information: information you choose to share about your financing needs, target loan terms, existing debt, or investment history. We do not knowingly collect Social Security numbers, full bank account numbers, or full credit card numbers through the Site.
• Usage and device data: IP address, browser type, device identifiers, pages viewed, referring URL, and timestamps, collected automatically through cookies, pixels, and similar technologies.
• Communication records: copies of messages you send us and records of consent you provide (including the time, date, and page URL at which you granted consent to be contacted).

3. How We Use Your Information

We use the information we collect to:

• process and route your inquiry to our underwriting team;
• contact you about your inquiry, including follow-up calls, texts, and emails;
• operate, maintain, troubleshoot, and secure the Site;
• evaluate and improve the quality of matches and user experience;
• comply with applicable laws, respond to legal process, and enforce our Terms of Service;
• detect, prevent, and address fraud, abuse, and security incidents.

4. How We Share Your Information (GLBA Disclosure)

We share the personal and financial information we collect as described below. This is our GLBA privacy notice to you:

• Internal underwriting: We share your inquiry information with one or more our lending team so that they may evaluate your inquiry and determine whether to contact you about financing. These lenders are unaffiliated third-party financial institutions.
• Service providers: We share information with vendors that perform services on our behalf, such as hosting, email delivery, analytics, anti-spam, CRM, and communications. Service providers are bound by contractual obligations to handle information only as we direct.
• Legal and safety: We share information when required by law, subpoena, court order, or other legal process, or when we believe in good faith that disclosure is necessary to protect the rights, property, or safety of Hard Money Lenders of Miami, our users, or the public.
• Business transfers: In the event of a merger, acquisition, financing, reorganization, bankruptcy, or sale of all or part of our assets, information may be transferred as part of the transaction.

We do not sell your personal information. Current loan program details are available upon request by contacting us at the address below.

5. Your Right to Limit Sharing

By submitting an inquiry through the Site, you authorize us to share your information with our lending team as described above. This is the core function of our service, and matching cannot occur without it.

If you no longer want us to share your information with additional our lending team after your initial match, or if you want to withdraw your inquiry, you may contact us at [email protected] with the subject line “Opt Out.” Please note that opting out does not affect information already shared with a lender; to stop contact from a specific lender, you must contact that lender directly.

6. Data Security

Consistent with the GLBA Safeguards Rule, we maintain an information security program with administrative, technical, and physical safeguards reasonably designed to protect the security, confidentiality, and integrity of nonpublic personal information. Our program includes access controls, encryption of data in transit, vendor oversight, incident response procedures, and periodic review. No system is perfectly secure, and we cannot guarantee the absolute security of information transmitted over the internet.

7. Your Choices

Subject to applicable law, you may request to access, correct, or delete the personal information we hold about you by contacting us at the email address below. We will respond within a reasonable timeframe and may need to verify your identity before acting.

• SMS / text messaging: reply STOP to any text message from us or from our lending team to opt out of further messages from that sender.
• Phone calls: tell the caller you wish to be placed on their internal do-not-call list, or contact us to request removal from our outreach.
• Email: click the unsubscribe link in any marketing email, or email [email protected].

8. Children’s Privacy

The Site is directed to adults. We do not knowingly collect personal information from individuals under 18 years of age. If you believe a minor has submitted information through the Site, please contact us and we will delete the information.

9. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date at the top of this page. For material changes, we will take additional steps required by law to notify you. Your continued use of the Site after an update means you accept the revised policy.

10. Contact Us